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Last update: 11 June 2013


Nextiva does not use your DID as your username, we generate a unique value that you will need to use. If you don't know it, log into the Office Manager portal and edit your account, you will be able to retrieve your credentials there.


When configuring, you may need to add the following parameter to the gateway setup to get successful registrations and to process calls


If you run into issues with DTMF digits not being processed by IVRs on the remote end, add this to your conf/sip_profiles/external.xml


Should the remote end receive double digits from FreeSWITCH, set your phones to send DTMF as SIP INFO and adjust the following in conf/sip_profiles/internal.xml