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  1. FreeSWITCH
  2. FS-9894

mod_callcenter: timeout to call an agent hardcoded to 60sec

    Details

    • Type: Bug
    • Status: Waiting for reporter
    • Priority: Minor
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: 1.8, 1.6.19
    • Component/s: mod_callcenter
    • Labels:
      None
    • CPU Architecture:
      x86-64
    • Kernel:
      Linux
    • Userland:
      GNU/Linux
    • Distribution:
      Debian
    • Distribution Version:
      Debian 8 jessie
    • Compiler:
      gcc
    • FreeSWITCH GIT Revision:
      50714ec5e4eb14976695ff29bc6528e0b9a16862
    • GIT Master Revision hash::
      50714ec5e4eb14976695ff29bc6528e0b9a16862

      Description

      when calling an agent the maximum time is hardcoded to be 60seconds.

      Try to set call_timeout, leg_timeout to more than 60sec but the call always ends after 60seconds.

      is not normal, but I've a client where he wants an agent to ring for 120seconds before jumping to another agent.

        Attachments

        1. freeswitch.log
          25 kB
        2. freeswitch.xml
          12 kB
        3. freeswitch.29-12-2016.log
          32 kB
        4. freeswitch.30-12-2016.log
          45 kB
        5. 20170613_freeswitch.log
          246 kB
        6. freeswitch.2017-07-13.vanillaconfig.log
          21 kB

          Activity

            People

            • Assignee:
              italorossi Italo Rossi
              Reporter:
              antonio Antonio
            • Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

              Dates

              • Created:
                Updated: