Commits
Italo Rossi committed bebd4c4e3e0
FS-7138 - new mod_callcenter param: reserve-agents Sets the agent state to Reserved before calling him. In this case, the Agent is first updated to state Reserved ONLY if his previous state was Waiting and status was Available/Available (On Demand). The purpose is to avoid possible race conditions when external applications are manipulating `agents` table. Disabled by default.